Published Feb 02 2023

In 2022, 90% of young people had financial troubles, and 27% used ‘buy now, pay later’ services

“Buy now, pay later” (BNPL) services have dramatically changed the landscape of personal lending, largely by being easy to access and not charging interest – thus avoiding national credit laws.

In the 2021-22 financial year, according to data from the Reserve Bank of Australia, the number of active BNPL accounts in Australia rose from five million to seven million. Collectively, these users spent A$16 billion, about 37% more than the previous years (and about 2% of all card purchases).

With the federal government now considering options to better regulate the industry, we’ve been researching how this largely unregulated but growing corner of the debt market is affecting BNPL’s biggest users – young adults.

Our annual survey of people aged 18-24, the Australian Youth Barometer conducted in August, indicates 27% of young people used BNPL in the past 12 months. BNPL’s popularity as a credit product is only surpassed by credit cards, used by 31% of young Australians in the past year.

About the Australian Youth Barometer

This is the second year of the Australian Youth Barometer, a nationally representative survey sample of 505 Australians aged 18-24.

In 2021, we asked young people if they had ever used a BNPL service. This year, we asked about BNPL use over the previous year.

In the 2021 Australian Youth Barometer, 53% of participants said they had used a BNPL service. That result was broadly consistent with research from the Australian Finance Industry Association. In March 2021, AFIA’s surveys found 44% of those aged 18-24, and 52% of those aged 25-35, had used BNPL. By March 2022 those percentages rose to 55% and 58%, respectively.



Financial difficulties are widespread

Our 2022 survey reports that 90% of young Australians experienced financial difficulties at some point during the past year. About a quarter said this happened often or very often.

In our 2021 survey, 82% said they had experienced financial difficulties during the previous two years.



Financial stress is correlated with BNPL use. Our 2022 survey data indicates 30% of those very often in financial difficulties over the previous year used BNPL services, compared with just 8% of those who had never experienced financial difficulty.



But the relationship is not clear-cut, with BNPL use being most prevalent among those who experience financial difficulties only sometimes.

Attitudes to BNPL

Generalisations about young people being “hooked” on BNPL credit are therefore inaccurate. As in any demographic, attitudes vary.

Our 2021 survey results indicate about half are wary of BNPL services, agreeing they have a negative effect on young people’s financial behaviour.

But as incomes fail to keep up with the cost of living – particularly for energy and housing – the high use of BNPL should ring regulatory alarm bells.

The Treasury’s consultation paper on regulating the BNPL industry notes the need to subject BNPL companies to the same type of responsible lending standards and requirements imposed on credit providers through Australia’s National Consumer Credit Protection Act.


Read more: What's the difference between credit and debt? How Afterpay and other ‘BNPL’ providers skirt consumer laws


BNPL products aren’t subject to these credit laws because they don’t charge interest, which is key to the Act’s definition of credit provision. As the Treasury paper notes:

This unintended regulatory gap creates the potential for consumer harm due to the absence of key protections available to other products regulated by the Credit Act.

Closing this gap is important to increase protections for young people and BNPL users.

But just as important is to address the underlying causes of financial insecurity that push people into debt in the first place.

This article originally appeared on The Conversation.

About the Authors

  • Lucas walsh

    Professor, School of Education Culture and Society; Director, Monash Centre for Youth Policy and Education Practice

    Lucas is exploring responses to the questions: what does the world beyond school look like for young people and what types of education and training do they need to navigate it? He has been chief investigator on projects for the Australian Institute for Teaching and School Leadership, the Australian Flexible Learning Framework, South Australian Government, Western Australian Government, Federal Department of Education and National Curriculum Board (ACARA). Lucas was also Director of Research and Evaluation at the Foundation for Young Australians.

  • Beatriz gallo cordoba

    Research Fellow, School of Education Culture and Society, Faculty of Education

    Beatriz is a research fellow in quantitative data/statistics as part of the Centre for Youth Policy and Education Practice (CYPEP) at Monash University. Her focus is on the study of disadvantage in young people, and how to measure and model it to acknowledge that this is a problem with multiple dimensions and levels. Her research uses large administrative and survey data and statistical analysis techniques such as multilevel modelling to find evidence about inequality between groups, and the potential implications for equity. Beatriz is interested in the study of both existent inequalities and their implications for policy and practice, and the application of measuring and modelling techniques to understanding them. Before pursuing her PhD, she used to work at an economics and finance research centre in Cali, Colombia, where she is from. Her research interlinks methodological and substantive interests. Methodologically, she is interested in understanding how alternative modelling and measurement techniques shed light on specific research problems and influence the conclusions of empirical research. Substantively, her interest is in inequality in educational outcomes, with a focus on ethnic gaps in academic achievement.

  • Blake cutler

    Research Assistant, Faculty of Education

    Blake Cutler is a research assistant with the Monash Q Project. He investigates how research evidence is used in schools, and how to support educators to better use that evidence in their practice. In addition to his work with the Q Project, Blake is a co-investigator on a longitudinal study that explores how we can best support pre-service and early-career teachers to adopt LGBTIQ-inclusive pedagogies. Alongside his research work, Blake is a specialist music teacher at a Government primary school in South East Melbourne.

Other stories you might like